Welcome page Log In ID 2025-9567 Division General and Administration Employee Type Full-Time Exempt City Hanover Min Compensation USD $45,000.00/Yr. Max Compensation USD $57,500.00/Yr. Min Compensation USD $45,000.00/Yr. Max Compensation USD $57,500.00/Yr. Overview

Why We Need Your Talents 

Do you pay attention to detail? Are you adaptable and like being on the move? 

The Cage Operational Trainer is responsible for providing educational support and learning opportunities by assisting with the preparation, presentation, facilitation, monitoring, evaluating and documenting of training activities for the organization. 

Responsibilities

Where You'll Make an Impact 

 

Facilitating new hire orientation and employee development training programs. Offering specific training programs to help team members maintain or improve job skills. Delivering group and individual instruction and training. Presenting information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures. Formulating training outlines and determining instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record. Organizing and developing, or obtaining, training procedure manuals and guides and course materials such as handouts and visual materials. Providing administrative functions necessary to deliver and document training programs. Evaluating effectiveness of training and development programs and utilizing relevant evaluation data to revise or recommend changes instructional objectives and methods. Arranging communications about new courses, development programs and training events. Organizing training updates and changes when needed. Maintaining team member training records. Tracking and reporting on compliance training requirements. Establishing and maintaining relationships with external training vendors. Participating in the recruitment of volunteer trainers as appropriate. Fill-in as a Main Banker / Supervisor when necessary.   Measure and monitor guest service progress against established Live! Service Standards. Perform special projects and other responsibilities, tasks, or duties as requested. 

 

Skills You'll Need to Succeed 

 

Attention to detail and follow-through Self-motivated and assertive with a can-do attitude Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook) Organizational development experience is a plus Teaching and facilitation skills Excellent verbal and written communication skills in order to promote a positive and professional image. Must be able to assess learning capabilities, develop training strategies, track desired training objectives and results. Exceptional organizational, time management and problem-solving skills  Qualifications

A Few Must Haves 

 

Bachelor’s degree in related field At least one (1) year of training experience Must be able to comply with all state gaming regulations, which may include obtaining a license. 

Perks We Offer You 

 

Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents Generous retirement savings options are available.  Free uniforms Free parking Discounted meals Service and Attendance bonuses Tuition reimbursement Discounts on hotels, theme parks, travel, and more!  What We Offer

What We Offer:

Perks We Offer You

 

Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:Free Basic Life InsuranceFree Short Term & Long-Term Disability Generous retirement savings optionsPaid Time Off Tuition ReimbursementOn-site Wellness center for Team Members and eligible dependents (Maryland Property only)Training and pathways for career growthRobust Rewards & Recognition ProgramsAnnual Merit Based Pay Increases Discretionary Performance Bonuses Discretionary Service BonusesFree parkingFree food and discounted mealsLive! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

 

To be part of an exciting experience unlike any other in the market.To be given the power and responsibility to put service and community first.To come together as a strong team, while valuing and celebrating our diversity.To be given the tools, resources, and opportunity to grow in their career.To work hard and have fun.Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You will work in an environment where smoking is allowed.

#INDHIGH