Job Summary: SUNY Upstate Research Foundation is in search of a Secretary II to provide outpatient clerical support to the Ophthalmology Ambulatory Care Clinic at Upstate's Specialty Services at Harrison Center. Responsibilities include but not limited to : + Greet patients check demographics and insurance information. + Complete patient registration and discharge activities utilizing EPIC. + Generate necessary paperwork, and notify staff of patient arrival. + Check out patients and make future appointments for patients. + Obtain medical records and reports as needed for providers and/or other staff. + Review need for referrals, authorizations, and obtains information as needed. + Initiates any insurance carrier regulatory needs, such as ABNs or waivers of liability and forward to appropriate staff for completion. + Answer department phones and forward message to appropriate provider/staff. + Perform support functions such a distributing mail, scanning documents, and other clerical office duties as assigned. + Must have strong communication skills. Minimum Qualifications: Two years of secretarial/clerical experience required. Ability to multi-task. Strong customer service skills and excellent phone etiquette are necessary. Preferred Qualifications: Ambulatory patient care setting experience preferred. Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling. Working knowledge of spreadsheets and word processing. Work Days: Monday - Friday, Varying hours between 7:00 am- 5:30 pm. No weekends/holidays. Message to Applicants: Salary Range: $37,440 - $47,000, DOE Recruitment Office: Human Resources