University of Pittsburgh Physicians is hiring a full-time Ophthalmology POD Coordinator to support UPMC Vision Institute located at 1622 Locust Street Pittsburgh, PA 15219. This role will work Monday through Friday daylight hours (7:00-5:30. Shift start times vary based on clinic schedules)

The UPMC Vision Institute harnesses the clinical and research expertise of UPMC and the University of Pittsburgh Department of Ophthalmology.

Our doctors, scientists, engineers, and allied experts are working together to:

Quickly move research into practice. Transform the diagnosis and treatment of eye diseases. Improve the quality of life for people with impaired vision.

 This state-of-the-art facility in Pittsburgh’s Uptown neighborhood includes many resources for our experts, patients, visitors, and neighbors, such as:

410,000 square feet of clinical and research space. A dedicated clinical trials center. Cutting-edge biotherapy treatments. Patient-centered resources, including a life skills apartment, street lab, and rooftop sensory garden. Complete low-vision rehab technologies and services. Enhanced and proactive screening and care for underserved populations.

What Can You Bring to UPMC?

Contribute to UPMC’s mission of Life Changing Medicine  Set the standards for the level and quality of care for the care delivery team  Provide patient care activities for a group of patients and their families through the application of independent judgment, communication and collaboration with all team members.  Establish and maintain collaborative relationships with physicians, other health care providers, patients and their families, to achieve desired patient outcomes throughout the continuum of care.   Demonstrate a commitment to the community and to your health care profession 

What UPMC Can Do for You: 

A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future  Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program  Work life balance to help manage other importance aspects of your life such as: PTO, wellness programs, paid parental leave  Competitive pay for the work that you do

Responsibilities:

Use IPROC home, MPS, and daily testing orders reports to inform their clinic flow within the assigned pod. Decide if same-day add on testing can be accommodated (considering all others in the clinic). Lead the daily huddles with doctors, and all assigned clinical staff: techs, imagers, scribes etc. This daily task will ensure the entire team has a plan for each day on how patients will be roomed, transported, tested to ensure no wait. Partners and guides providers on workflow plans and issues. Keeps providers and staff on task to a no wait workflow. Authority to guide providers if running behind, and will escalate non-compliance/physician behavior, that is not compliant with the no wait protocols to next level of management. Communication responsibilities. If patients wait time exceeds 10 minutes in any segment once brought back to the pod, the pod manager will communicate the reason for delay to the patient, and address any bottlenecks to the best of their ability. Unassigned Imagers. Responsible to ensure Imagers are not assigned to a provider, but only image patients within their pod. Note: There may be few exceptions when patients must travel outside of their pod for specific imaging equipment. Responsible to Cross-train Staff. All techs and imagers will be cross trained for ophthalmic work up and all testing. Any tech/imagers can provider any/all services for any patient presenting to the clinic. Testing-Only Patients. Testing only patients will be scheduled as usual. Pods cannot currently be dedicated to testing only patients (across subspecialties) because of imaging equipment limitations. Pod Assignments Support working up and imaging patients when needed Ensure that all imaging and lane equipment within the assigned POD is utilized, inspected/updated and cleared according to regulations.