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The Life Alliance Organ Recovery Agency https://www.laora.org at the University of Miami has an exciting opportunity for an OPO Hospital Development Specialist (Palm Beach or North Broward County). The OPO Hospital Development Specialist develops and coordinates educational programs aimed at promoting and increasing awareness of how organ donation functions within the hospital setting. The Hospital Development Specialist manages the relationship between hospital partners and ancillary providers, acting as a customer service liaison in order to strengthen relationships, increase hospital efficiency, and develop new programs to continually improve donor family care. The OPO Hospital Development Specialist collaborates with hospital management in forming strategic plans and goals with the aim of increasing organs donated across the service area.

CORE JOB FUNCTIONS                                                                                           

Educates hospital partners, keeping them informed of changes in the standards of care they are required to deliver or changes in policy and practice from the transplant community, and developing stronger relationships between the OPO and the  90+ hospitals in the service area.

Maintains hospital referral base, sustains relationships with referring physicians and nursing staff.

Initiates and implements changes in practice aimed at increasing and improving performance outcomes in all hospital services.

Conducts root cause assessment of persistent problems.

Establishes multi-disciplinary councils to develop standards of practice that will optimize outcomes.

Works with hospital partners to form and maintain updated policies applicable to the organ procurement process.

Participates in collaborative hospital committees and departmental and administrative meetings.

Performs public and professional education and other hospital development functions.

Conducts analysis of provider rate increase requests.

Assists staff when needed in the procurement of required medical records or information pre- or post-recovery (i.e. x-rays, EMS runs, etc...).

Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                        

Bachelor’s degree in marketing, education, healthcare administration or relevant field.

Minimum 1 year of relevant experience.

Any appropriate combination of relevant education, experience and/or certification may be considered. 

Department Specific Functions

Implements goals and objectives for hospital development in accordance with our strategic plan, Association for Organ Procurement Organizations (AOPO) standards and Centers for Medicare and Medicaid Services (CMS) guidelines and ensures these goals and objectives are met.

Provides documentation on all hospital activity.

Continually strives to establish and develop ongoing relationships with all hospitals and hospital personnel.

Identifies hospital needs and preferences to increase both organ and tissue donation.

Acts as resource for hospital personnel in development and review of policies and procedures relating to organ and tissue donation.

Evaluates effectiveness of hospital’s donation program through the use of death record reviews and compliance reviews.

Contacts and educates all levels of hospital personnel and physician staff involved in the referral of potential organ, tissue and eye donors through informal and formal visits and in-services.

Identifies the need for and utilizes the appropriate OPO staff resource in the development process.

Provides opportunities for continual communication between hospital and OPO staff in order to identify and solve problems.

Conducts, analyzes and reports routine hospital death record reviews.

Educates the hospital care provider community in order to keep them informed of any changes in the standards of care they are required to deliver, and develops stronger relationships between the hospital and these providers.

Maintains hospital referral base and implements strategies aimed at increasing and improving performance outcomes in donation related services provided by the hospital.

Participates in collaborative hospital committees, departmental/administrative meetings in assigned hospitals.

Assists appropriate staff when needed in the procurement of any needed medical records or information pre- or post-recovery i.e. x-rays, EMS run sheets, etc.

Performs public and professional education or other hospital development functions on an as-needed basis.

Develops and coordinates donor programs with medical service providers in order to improve hospital outcomes in organ, eye and tissue donation.

Acts as customer service liaison between the hospital and LAORA with the objective of establishing and strengthening relationships as well as maximizing hospital donation potential.

Sustains relationships with referring physicians and nursing staff, and communicates and initiates LAORA changes in practice in DSA hospitals to increase donor outcomes.

Develops and coordinates marketing and educational programs aimed at promoting and increasing collaborative support for donation processes in DSA hospitals.

Assists as assigned in on-site response for initial donor referrals.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

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