Overview Provides quality health care services to patients under the direction and responsibility of a Physician by performing the following duties in a compassionate, cost-effective manner. Performs other duties as assigned. RMB Clinic, Rockford IL 48 Hours/2 Weeks Monday-Friday, Day Shift Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Is responsible for patient care. Rooms and collects patient assessment data. Administers medications and performs other patient care procedures as directed and according to established criteria. Assists physicians during treatment, testing and examinations. Performs -. vision, refractometry and autorefractor, lensometer, color vision, stereo, fundus photography, corneal topography, visual fields, OCT, keratometry, tonopen/applanation and assists in minor room procedures. Maintains timely flow of patients. Provides patient and family education. Documents patient care and related information. Responds to incoming telephone calls. Performs telephone triaging of patients. Follows up on patient care as needed. Reviews and maintains charts. Education and Experience High School diploma. Prefer education as a paraprofessional in ophthalmology or optometry. Certification/Licensure Certified by JCAHPO as an assistant. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move patients/equipment. Good eye/hand coordination and manual dexterity needed. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.