Job Title: Optician
Location: Burbank, CA
About us: We are a newly established, state-of-the-art optometry office dedicated to providing exceptional eye care services to our community. Our mission is to ensure that every patient receives personalized and comprehensive eye care in a welcoming and professional environment. We are excited to build a team of dedicated professionals who share our passion for eyecare and customer service.
Key Responsibilities:
• Answer phone calls and schedule/verify appointments
• Verify insurance eligibility (VSP and Eyemed)
• Check patients in and out
• Assist patients in selecting and fitting eyeglasses and contact lenses based on their prescriptions and preferences
• Perform accurate measurements for eyeglass fittings, including pupillary distance and lens measurements
• Educate patients on proper eyewear care and usage
• Adjust and repair eyeglasses as needed to ensure optimal fit and comfort
• Maintain an up-to-date knowledge of optical products, lens options, and industry trends
• Ensure accurate and timely processing of orders and insurance claims
• Oversee daily office operations, including scheduling, patient flow, and staff coordination
• Manage patient records and ensure compliance with privacy regulations (HIPAA)
• Handle billing, invoicing, and insurance verifications
• Implement and maintain office policies and procedures to ensure efficiency and high-quality patient care
• Monitor inventory levels and order office and optical supplies as needed
Qualifications:
• Speaks English and Armenian
• Strong sales and customer service skills
• Outgoing and fun personality
• At least 1 year of optical experience
• Familiar with VSP/Eyemed
• Knowledge of Revolution EHR is helpful but not mandatory
• Ability to multi-task
• Team player
Benefits:
• Pay: $22-26/hour, dependent on experience
• Competitive salary commensurate with experience
• Paid time off and holidays
• Employee discounts on eyewear and services
• Opportunities for professional development and continuing education
• Positive and supportive work environment
• Bonus opportunities
Work Schedule:
• Expected hours: 35hr/week
• 7-hour shifts x 5 days/week
How to Apply: If you are an enthusiastic and dedicated professional looking to join a dynamic team in a growing optometry practice, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this position to galinavard@gmail.com