To provide overall supervision/oversight for residential units to ensure that the program is operated within regulatory and agency guidelines. To provide supervision and guidance to Direct Support Professionals; to ensure that staff are trained in accordance with OPWDD and agency regulations. To ensure that individual treatment plans are implemented.

I. SPECIFIC RESPONSIBILITIES
Responsible for the supervision of staff; ensures that staff are trained in all aspects of job responsibilities. Ensures that evaluations are completed for all staff in accordance with agency procedures.
Ensures that all aspects of the individuals’ treatment plans are implemented in accordance with regulatory and SCO standards; participates in consumer meetings and ensures appropriate follow-up.
Acts as a liaison with family members and/or advocates.
Recreation: Assists with planning activities; ensures implementation of activities (in-house, recreation, and community inclusion); monitors documentation of same
Provides supervision and oversight during meals; ensures compliance with diet and nutrition; ensures that individuals are provided with appropriate assistance at the most independent level.
Monitor individuals’ health in collaboration with nursing team through contact with physicians, dentists, and other treatment personnel. Ensures appropriate staffing for medical appointments, monitors documentation of same.
Monitors individuals’ clothing to ensure that they have adequate, weather-appropriate clothing; assist with purchasing as needed.
Ensures that all staff attend training and obtain certifications in accordance with regulatory and SCO policy; provides in-services for staff as needed; ensures that in-house training is completed for all staff; ensures that documentation of training is provided to the Quality Improvement Department.
Provides oversight for incident management, including the timely and accurate reporting of incidents and all follow up required in accordance with regulatory and SCO procedures.
Ensures high quality of overall operation of the facility including monitoring the building for proper maintenance; ensures compliance with health and safety standards.
Works in close collaboration with educational team to ensure complete communication and a comprehensive treatment modality.
Ensures that unit is sufficiently staffed, and provides coverage as needed.
Monitors supplies, conducts inventory, and communicates needs for bedding, linens, toiletries, etc.
Provides on-site supervision as needed in emergency situations. Provides oversight and supervision of all shifts through scheduled and random observations.
Participates in internal/external audits, assists in preparation of, and ensures validation of POCA.
Participates in staff meetings and other facility meetings as requested.
Meets regularly with clinical team to provide on-going monitoring of progress for individuals.
Obtains and maintains AMAP/CPR/First Aid/SCIP-R certifications.
Transports individuals as needed.
Complies with all requests from Assistant Program Director/Program Director.
Serves as a role model for individuals and staff.
Responsible for on-call duties as requested or assigned.

II. QUALIFICATIONS
HS/GED required; AA/BA strongly preferred.
Minimum of two years supervisory experience.
Working knowledge of OPWDD regulations.
Familiarity with Justice Center requirements
Ability to handle emergencies in a professional manner.
Valid NYS Driver’s License

III. RELATIONSHIP WITH OTHERS:
Interacts with state agencies and other providers in a variety of forums; maintain relationships with families and correspondents; provide supervision and mentoring to those supervised in a positive and supportive manner.
Is a team player.
Has a strong sensitivity to cultural differences present among staff and individuals within the organization.
Possesses a strong belief in people’s ability to grow and change; forges a mutually respectful partnership with persons served and their families.
Is able to set limits and maintain helping role with individuals, and to intervene appropriately as needed.

IV. WORKING CONDITIONS:
Must be available to respond to emergencies, conduct random and on-going spot checks.

V. SCOPE OF RESPONSIBILITY:
Responsible for all aspects of the assigned residential unit, including the physical plant, financial records, as well as directly supervising the Direct Support staff.

Statement
SCO Family of Services is committed to ensuring the safety of our clients. All staff are screened and trained. Any inappropriate interactions with clients are taken seriously. We will fully cooperate with authorities in any case of abuse.