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We believe that this role requires a combination of both technical and soft skills. We expect every pre-sale to have strong all-round technical skills, and we believe that the ability to engage with people, communicate an idea and convince stakeholders is just as important as getting the technical solution right.

You will support the Oracle Account Manager for a set of industry aligned to customers. 

You will need to build relationships, drive advocacy, educate and discover via workshops. The ultimate priority is to discover and shape workloads that can leverage Oracle Technology. The focus is on the right solution for the customer and to deliver business value.

What you'll do:

Customer aligned, this role is responsible for the full adoption lifecycle from project concept to usage and expansion within the customer.   Advises on new workloads Find and win new workloads in net new & existing customers Technical Qualification to validate sales opportunities Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth Builds and maintains ongoing technical engagement plan for and with the customer Monitors and ensures Customer Adoption & Customer Experience (optimizing usage and impact on customer business KPIs) Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions.   Work directly with customers to gather requirements, develop architectures and translates business needs into solutions.  Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor may provide direction and mentoring to others.   Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.  

What you'll bring: 

Demonstrates leadership capability including the ability to delegate activities & involve the right teams/skills sets. Clearly able to articulate the Oracle technology offerings in the market and with the ability to discuss architectures Fluent in current Oracle technology Portfolio and experienced in designing simple through to complex and large-scale cloud projects. Translates customer needs into solutions enabling the customer to achieve their goals Excellent communication and presentation skills for a group with high degree of comfort speaking across all levels of management (e.g. IT management, Architects, administrators and executives). High level of commercial business understanding Intelligence to identify key trends and insights and leverage them in driving decision making and execution within customer Experience in engaging and influencing senior leaders. Ability to build relationships to grow business. Act as a partner to our customers, not just a vendor. Strong collaboration skills and drive for impact and influence Experience of owning customer loyalty, culture and change management Experience in conflict resolution and negotiation

Career Level - IC4