BE, BTech, MCA, CA, MBA in Finance/Operations preferred. 6+ years of relevant experience, including Oracle ERP Cloud implementation/post production support. Completed at least 3 full project lifecycles of Finance modules implementation/support.  Candidate must have excellent experience in any of the following modules - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and Risk Management. Technically good Skills in SQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows.

Preferred Qualifications•   Experience in Purchasing, Projects Portfolio modules for functional and OIC for technical.

As a member of the Customer Success Services organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. As a primary point of contact for customers, you are responsible for facilitating customer relationships and providing advice and assistance on diverse customer situations and escalated issues.

As a Sr. Support Engineer, you will be the technical/functional interface to customers, Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. 

Career Level - IC3