Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

We are seeking a skilled and experienced professional to join our team as an Oracle Fusion HCM Cloud Applications Implementation and Support Specialist. The ideal candidate will have a strong background in maintaining and supporting Oracle Fusion HCM Cloud Applications, with a specific focus on Oracle HCM Benefits.

Who you are: 

You possess excellent business & application knowledge in the Oracle HCM domain. You have proven experience in BAU support and continuous improvement lifecycle.

What You’ll Own: 

Configuration/development of solutions developed as per business requirements. Analyze and resolve production issues as per SLA. Working directly with HCM product owner to plan & prioritize backlog. Working with HCM module leads and cross-functional leads to understand the requirements and deliver. Ensuring efficiency in daily standups/refinements/retrospectives. Maintain configuration workbooks and documentations as relevant. Able to prioritize the workload and deliver as per deadline. Support/guide junior resources in resolving tickets and managing new CI requirements.  Collaborates and communicates with relevant domain BPOs, BPEs, KBUs, and EU’s.

Role accountabilities:

Collaboration:

Collaborates with Product Owners, Oracle Operation & Optimization colleagues and 3rd parties to ensure that deployed solutions will meet business needs. Collaborates with wider Oracle Operation & Optimization team to ensure consistency and standards followed for documentation and approach.

Applications Support & Maintenance:

Member of Oracle Operation & Optimization Domain team implementing solutions to address business priorities with a focus on improved EU experience, functionality, and efficiency. Demonstrates business process knowledge and relevant Oracle domain configuration knowledge to efficiently deliver on Oracle solutions. Works with Arcadis 3rd party vendors in assessing & validating proposed solutions and /or creates proposed solutions to address incidents/problems. Participates in Oracle Quarterly Update process working with the Test Manager and KBUs to prepare and execute effective test scripts. Joins Oracle support sessions to understand Oracle product development and thereby improve business efficiency. Proactively assesses the technical landscape and ensures processes/integrations are optimally configured.

Applications Enhancement & Continuous Improvement:

Collaborates with Product Owners, Business Process Owners, Business Process Experts, and Oracle Operation & Optimization teams to deliver CI projects in relevant Oracle domain portfolio. Works on configuration changes as assigned. Contributes to POCs and functional design workshops with POs and/or Functional Solution Managers as assigned. Prepares documentation of configuration changes for CI projects, including deployment guides and/or KBAs for knowledge transfer to vendors and GSD as assigned. Participates in technical solution development, documentation, and technical testing to ensure that solutions follow best design practices.

Key Shared Accountabilities:

Partnership with other OEA Lanes, Teams, and OOO Domains to exceed business expectations. Oracle functional solution decisions with OOO Lane. Oracle Quarterly Update testing with OOO Test Manager and KBUs. Oracle SOP and training materials for business. 

The ideal candidate should: 

Strong knowledge of end-to-end HR business processes and the ability to resolve issues quickly and convert business requirements into system solutions. Experience in HCM fast formulas, HDLs, HCM Extracts. Experience with Azure Dev/Ops.  Experience in the HCM domain with the ability to assess impact of change. Ability to work on Continuous Improvement & business projects when needed. Ability to review & challenge proposed solution designs. Excellent communication skills. Ability to work in a fast-moving environment with Global stakeholders. Knowledge of Oracle integration Cloud / SQL / OTBI / BI Publisher advantageous. Experience in stakeholder management is advantageous.

Required Qualifications:

Has 5+ years of experience in Oracle HCM Cloud Benefits. Specialist knowledge in one or more of these modules (Compensation, Core-HCM, Absence Management, Time and Labor, Goals & Performance and HR Helpdesk). Configuration experience in benefits (Ex: Benefit structure, Rates/ Coverages, Eligibility, Enrolment & life events). Experience in executing changes associated with Annual enrolments (preferably for US and Canada). Collaborate with stakeholders from the business on a frequent basis in requirements discovery, refinement, documentation and implementation. Active Participation during quarterly update cycles in the review, impact assessment and implementation of new features. Good level of understanding in the benefits integrations with benefit vendors and payroll systems.

Preferred Qualifications:

Fast formula experience in building and debugging benefits fast formulas. Experience in BI/ OTBI reporting. Experience in building and maintaining HCM extracts. Experience in data loads using spreadsheet loader and HCM Data Loader. Understanding of project delivery using agile methodology. Oracle certifications are preferred.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.

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