Description About Us: Our client is looking for a detail-oriented Order Entry Clerk with a strong customer service background to join our team and contribute to our ongoing success. Job Summary: We are seeking an organized and proactive Order Entry Clerk to accurately process customer orders and provide top-notch support throughout the order lifecycle. In this role, you will be the primary point of contact for our customers, ensuring their inquiries are addressed promptly and their orders are handled efficiently. Your expertise in customer service and order management will help maintain our reputation for excellence. Key Responsibilities: Order Processing: Receive and enter customer orders accurately via phone, email, and online channels into our order management system. Customer Support: Address customer inquiries regarding order status, delivery schedules, and product information in a detail oriented and courteous manner. Data Verification: Validate order details including pricing, inventory availability, and customer information to ensure accuracy. Cross-Department Collaboration: Work closely with sales, shipping, and inventory teams to resolve order discrepancies and ensure timely fulfillment. Documentation: Maintain organized and updated records of all customer orders and communications. Follow-Up: Proactively follow up on pending orders, addressing any issues or delays, and keeping customers informed throughout the process. Product Knowledge: Stay informed about product updates, promotions, and policies to better assist customers and support internal teams. Qualifications: High School Diploma or equivalent required; additional coursework or certification in business, administration, or customer service is a plus. Minimum of 1-2 years of experience in order entry, customer service, or a related role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with order management or CRM systems. Excellent verbal and written communication skills with a strong customer-focused approach. Exceptional attention to detail and strong organizational abilities. Ability to thrive in a fast-paced, multitasking environment while maintaining accuracy and efficiency. Requirements Order Entry experience required. 1-2 years of customer service and inbound and outbound calls. Proficiency in CRM platforms. Excellent verbal and written communication skills. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .