Description

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• Answering incoming requests from clients in regards to order status\n• Manually inputting customer order into ERP system\n• Purchase Order Vetting, Order Processing and Order Validation in ERP.\n• Validate and Release orders in GHX.\n• Assist customer support - efficiently coordinating resources from Service Repair Engineers/Technicians, Logistics, and internal/external resources.\n• Assist with service contract set-up & management.\n• Provide administrative assistance in ERP system management.\n• Assist team with documenting activities as needed.\n•\tAudit open purchase orders, credit holds and future orders to ensure orders are processed and accounts are established within required turn-around times.\n• Regular review of PO Matrix and ERP to identify outlier customer Purchase orders\nand ensure accurate order fulfilment.\n• Assists Ops Manager with monthly reports and metrics, as defined by Ops manager\n• Respond to general customer inquiries regarding:\no Purchase Order Status / Submissions\no Sales & Service information (Quotes, Instructions, Directions)\n• Maintain our internal Purchase Order and New Customer Account Matrix\n• Communicate with order fulfilment operation\n• Communicate with Sales Team regarding order fulfilment\n•\tCoordinate customers and service provisions for timely dispatch of purchased repair parts\n• Provide back-up support for service/support activities\n•\tNew Customer Account setup & maintenance: credit approval, tax exemption certificates, price-list, parts-sales processing in ERP system.\n• Coordinate service support for service contracts.\n•\tReview customer Purchase Orders and complete vetting procedure to ensure timely and accurate order fulfilment\n• Other activities as assigned.

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Additional Skills & Qualifications

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Must Have: \n- ERP experience (can be any kind they are moving to Microsoft Dynamics)\n- Purchase order experience (there's is manual) \n- Experience working in high volume - they are getting 100-500 orders on a given day

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Experience Level

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Intermediate Level

Pay and Benefits

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Feb 21, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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