Job Title: Order Entry SpecialistJob Description We are seeking a dedicated Order Entry Specialist to process complex customer orders and inquiries efficiently. The ideal candidate will initiate outbound calls to capitalize on pre-qualified sales growth opportunities and provide quotes, pricing, availability, and scheduling information within set guidelines. This role requires a proactive approach to resolving issues in a single call whenever possible and suggesting alternative or additional products to meet customer needs and internal sales objectives. Responsibilities + Initiate outbound calls to capitalize on pre-qualified sales growth opportunities. + Provide quotes, pricing, availability, and scheduling information within set guidelines. + Retrieve and process purchase orders (POs) and requests for quotes (RFQs) from EDI, customer portals, and websites. + Resolve issues in a single call whenever possible, such as stock checks, tracking information, and pricing. + Suggest alternative or additional products to meet customer needs and internal sales objectives. + Act as a liaison between customers, outside sales staff, and customer support to ensure prompt responses. + Develop and maintain customer quotations, records, and files. + Use Salesforce.com to keep communications current and support sales targeting initiatives. + Possess and continuously develop product knowledge. Essential Skills + 3+ years of experience with order entry + Proficient in MS Excel + Experience with ERP/CRM or related software + High School Diploma + Experience with outbound calls + Experience with Salesforce Additional Skills And Qualifications + Previous experience with outbound cold calls to former or new potential customers + Experience with Salesforce Work Environment The work environment is very quiet with high wall cubicles, fostering a collaborative team atmosphere. The working hours are from 7-8am to 4-5pm with a 60-minute lunch break. After approximately 3-4 months of training, the option to work from home one day a week will be available. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Wayne,IN. Application Deadline This position is anticipated to close on Mar 16, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.