Mount Prospect, IL, 60056, USA
1 day ago
Order Entry Specialist
Job Title: Customer Service RepresentativeWork Environment Hybrid Schedule - 3 days onsite, 2 days at home. Tuesday and Wednesday in office are mandatory, 3rd day in office rotates each week. Hours: Monday through Friday 8-5pm. Lunch Break: 1 hour unpaid lunch break. Qualifications: + Minimum of two years of recent Order Entry/ERP Experience + Customer Service or Sales Support within the manufacturing, consumer products, or distribution industry + Microsoft Office Proficient Job Description *This is not a call center position* The customer service team is the endpoint for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues, and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting, and overdelivering a world-class customer service experience. The Customer Service Representative will have a direct impact on our Systems group, responsible for: • Order entry and release for National Account orders • Customer Maintenance • Client Satisfaction • Reporting on metrics About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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