Job Title: Order Entry Specialist ** if you are interested in this opportunity, please feel free to apply and email me your resume at alalfaro @ astoncarter.com so we can schedule a time to connect asap! ** Job Description We are seeking a dedicated and detail-oriented Order Entry Specialist to manage customer orders, ensure accuracy, and coordinate with various departments to expedite and track orders. The ideal candidate will assist in resolving customer concerns, participate in production planning meetings, and implement changes to improve order processes. This role requires strong organizational skills, the ability to multitask, and excellent communication abilities. Responsibilities + Process customer orders, validating for accuracy including pricing, conformance to minimum order requirements, shipping instructions, terms and conditions, and quality clauses. + Provide order acknowledgements, notify customers of changes, and coordinate with other business areas to expedite and track orders. + Ensure all relevant customer information is included in the sales order package, such as worksheet traveler, drawing, and in-process inspection documents. + Assist in resolving customer concerns, including product complaints, late orders, and expedited requests. + Participate in bi-weekly Production Planning Meetings by communicating customer order status and identifying issues or concerns related to customer satisfaction between departments such as Purchasing, Production, Shipping, and Quality. + Identify and implement changes to improve order processes and accuracy. + Monitor customer portals used to communicate RFQs and POs as required. + Ensure all customer service activities conform to the requirements of relevant standards and specifications. Essential Skills + Minimum 3 years of experience within a manufacturing environment. + Proficiency in ERP and MRP systems. + Fluent in English; bilingual in Spanish is a plus. + Accurate and attentive to details. + Ability to thrive in a fast-paced environment. + Excellent written and verbal communication skills. + Ability to multitask and prioritize effectively. + Strong organizational skills. + Proficiency in Microsoft Office products. Additional Skills & Qualifications + Experience with order entry and shipping processes. Work Environment You will be working in a small manufacturing environment located in Torrance. The role involves interacting with various departments and requires adherence to relevant standards and specifications. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Torrance,CA. Application Deadline This position is anticipated to close on Mar 17, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.