Order Management Specialist
Aston Carter
Order Management Specialist
Job Description
This position is responsible for providing organizational support to the Sales Account Managers. Work will be managed from the shared Sales Support mailbox that also includes complex issues. The job involves balancing a variety of demands and projects on a daily basis. Key characteristics include being able to work under pressure with a sense of urgency, the ability to multi-task and prioritize, and the confidence to make important decisions.
• Enters document requests into the Customer Request portal; has the ability to compile large requests to send via OneDrive
• Assists the Pricing team as needed with annual price letter creation
• Processes sample requests into Salesforce
• Handles basic issues that arise from Sales
• Communicates regularly with sales support supervisor/analyst/coordinator, account managers, CS manager, sales directors, and GMs regarding any special situations
• Handles miscellaneous projects as requested
• Other duties as assigned as the team evolves
• Assists in creating new accounts in Salesforce
• Go-to team in the office for ordering inventory for office supplies
• Email communication directly with Account Managers
Skills
+ Salesforce
+ OneDrive
+ Document management
+ Pricing
+ Multi-tasking
+ Prioritization
+ Decision making
+ Communication
Job Type
This is a Contract-to-Hire position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Hoffman Estates, Illinois.
Work Environment
Hours – flexible 8-4:30, 7:30 to 4, 7-4, etc.
*Professional business attire*
Fully onsite
Working alongside the sales support supervisor and 2 other reps - their 4 cubicles all are in a small pod together
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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