Global Order Management Analyst with German

A Global Order Management Analyst manages the day-to-day operations associated with the licensing of Siemens software products. The analyst supports the Digital Industries Software business unit within the Global Order to Cash division. It is expected for the analyst to have a fundamental understanding of the order-to-cash process as well as the ability to interpret conventional tasks associated with the process.

As an Order Management Specialist with German, you will process customer orders or change on orders from sales staff or direct customer contact. You will verify accuracy of orders and order changes and resolve order problems with customers or sales staff. You will be responsible for maintaining customer files with sales contracts and other information.

What are my daily responsibilities?

Timely processing, delivering, and invoicing of orders in SAPMaintaining customer dataSolving post-sale customer queries (in German or English), licensing and invoicing issuesCorporate Policy validations and role specific process adherenceLicense Key ManagementProject and process improvement engagementCoordination of proper documents and information flowImplementing world-class customer service

 What we offer?

Fixed-term employment contract (2 years)Competitive salaryExtra paid vacation daysWork in an international environmentWork from home (Fully remote or Hybrid working)Extra days off in a calendar yearInteresting career path opportunities within Siemens

What are my requirements?

Bachelor’s or Master’s degreeCommunication, teamwork and problem-solving skills, attention to detail, flexibilityFluent German (speaking and writing)Good knowledge of EnglishStrong motivation to work and multitasking mindsetSAP experience (preferred)#LI-PLM#LI-Hybrid#LI-DK1