Job Description A client of Insight Global in the technology and automation industry is hiring a Service Project Manager Coordintor/Order Manager to support an overflow of business. The Service Project Manager (SPM) Coordinator is responsible for supporting specific aspects of order management for the Field Service Team from start of order, execution and close out. The SPM Coordinator will interface directly with SPMs, the Parts and Billings Teams, and the Customer. Customer Facing Responsibilities:  Obtain Purchase Orders (POs) from customers after emergency call dispatch  Work with customers to get POs adjusted to match actual costs when necessary  Work with customers to get parts returned in a timely manner to facilitate close out  Assist in getting past-due orders billed  Resolve PO issues with Siemens internal business units  Warranty management coordination Non-Customer Facing Responsibilities:  Assemble and submit billing calculations for invoicing  Monitor open orders lists (Work In Progress) for overdue jobs needing to be invoiced  Run/distribute contract reports We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Required education and discipline focus: o Associates in business administration, accounting, finance or a similar business discipline from an accredited university or college  4 5 years experience: o Proven, successful track record with direct customer interfacing o Customer orientation and ability to adapt/respond to different types of characters in difficult situations  Excellent communication skills  Attention to details  Ability to multi-task, prioritize and manage time effectively  Technical proficiency with MSOffice  SAP experience  Ability to travel for internal meetings and support Field Services experience iService or similar enterprise-level customer service software null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.