We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Expectations & Tasks
The Premium Hub-Centre of Expertise (CoE) within the SAP Adoption Services Center provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Attention, and Value Assurance customers.
As CoE Consultant for Order to Cash and related process, you will analyze End to End Sales and Service Process of our global customers and present the results of your findings and recommendations to IT managers and executives. You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses. Your area of responsibility will extend to some of the following tasks:
Support functional design validation workshops identify risks and provide recommendations to optimize business processes, system automation, system landscape and protection of investment. Required to support customer’s implementations and best practices for the business processes, ideas for improving customer productivity, providing the highest levels of customer satisfaction, and running an infrastructure that empowers customers to take advantage of new opportunities. Conduct deep root cause analysis with technical and programming skills, provides solutions and delivers services in very complex environments for specific fields/areas. Support critical customer escalation and drive critical issues to resolution.Skills / Competencies
Mandatory: Minimum 2 years of industry and SAP product experience in one of the key areas such as – SAP S/4HANA Order to Cash or SAP ECC SD Module. Hands on experience with S/4HANA SD customizing and/or development tasks is a must. Hands on experience with SAP DRC (e-Documents) for LatinAmerica Localization topics. Must have end-to-end business process know-how with product knowledge in S/4HANA Order to Cash, Sales or Service. Good communication and presentation skills to convince customers and other stake holders based on facts. Willingness to travel 30% in All Americas Region Quick learner with strong analytical and logical skills. The ideal candidate will have at minimum a bachelor’s degree in mathematics, Computer science or engineering.Additional Functional / technical knowledge in any of the following areas is desired: Advanced Variant Configuration / Variant Configuration, Advanced Return Management, Advanced Available-to-Promise, Direct-to-Store Delivery / Last Mile Distribution for Direct Distribution, Pricing. Understanding in programming including BTP based development / solution extension, OTC data model, root cause analysis and performance optimization is preferred.
Location
Bogota (Colombia)
Language Skills
English - Mandatory proficient spoken and written as we will be supporting customers in all Americas region including LATAM and North America (US & Canada) Spanish – Mandatory
Portuguese - Optional
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 402645 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.