The communities we serve are at the heart of our operations.

Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand’s essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to enable our communities to thrive.

Join us on the journey.

We currently have an opportunity for an Orderly Coordinator to join our team at the Royal Adelaide Hospital. Working closely with the Orderly Manager, you will provide leadership to the Orderly Services, by providing operational guidance to the Orderly Service, enabling the service to meet KPIs and implement quality and improvement strategies to promote change.

What you’ll do

The role has a broad remit, with key responsibilities outlined below:

Ensure that all employees perform their duties in accordance with the required standards and procedures. Openly communicate with employees ensuring regular briefings occur and all relevant information is shared. Effectively maintain master and monthly work rosters. Ensure all contractual responsibilities are met in line with Services Specification, Method Statement, Functional Brief and all relevant contractual documents. Ensure adherence to work schedules, reviewing at least on a quarterly basis. Monthly analysis and reporting of non-conformance of KPI’s and providing rectification / justification. Actively seeking ways to improve work efficiency and identify areas where opportunities for business improvements can be realised.

What you’ll bring

Relevant tertiary qualification and/or Industry experience within a similar environment Formal qualifications/certification in Leadership or People Management is desirable Considerable health care support service experience is essential Previous experience in leading, developing and managing a team Strong Knowledge of Orderly Operations / Service Line Functions Sound knowledge of resource management Understanding of KPI compliance and reporting

More than anything, you’ll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients. 

Why work for us?

Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive.  With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future.  You’ll also find a range of benefits available such as:

Training and development to support your career.  Internal career opportunities across the Downer Group business.  Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts. An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.

This exciting role offers you the opportunity to work in a dynamic environment with a highly successful organisation. If you are passionate about what you do and motivated to succeed, then apply now.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.