Organizational Skills Asset Management ServiceNow Administrator (Jobs in Raleig Requirement id 151420 Job title Administrator Job location in Raleigh, NC Skills required Customer Service Skills, not found, Windows OS Experience/Instruction, Organizational Skills Asset Management S Open Date 22-Jan-2025 Close Date Job type Contract Duration 5 Months Compensation DOE Status requirement --- Job interview type --- Apply Email Recruiter: coolsoft Job Description Administrator: Customer Service Skills, not found, Windows OS Experience/Instruction, Organizational Skills Asset Management S No of Submissions : 2 Start date : 02/10/2025 End Date : 06/30/2025 Submission deadline : 01/24/2025 Client Info : NCDIT Note: * Agency Interview Type : Phone Only * Onsite Description : **This is an onsite position. System Admin Mid-Level Contractor Job Description – EEM Support Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Document work activities in ServiceNow Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Troubleshoot customer issues Provide instruction while troubleshooting for remote customers Assist with developing team processes & a knowledge base Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust Basic knowledge of Macintosh Apple devices with a willingness to learn Work with vendors on warranty cases Collaborate with internal teams on technical issues Work on special projects as needed Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151420 while calling.