Duties / Responsibilities:

Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Prepare reports by collecting and analyzing information. Process engineering documentation. Access recording systems, third party systems, maps, etc, and interact with them. Track tasks and update various systems and excel sheets. Maintain confidence and protect operations by keeping information confidential. Willingness to follow all departmental processes, procedure and guidelines during daily course of business in addition to compliance with all corporate policies. Other duties as assigned by Supervisor.

Essential Skills / Competencies:

Attention to Detail Effective Two-Way Communication Critical Thinking Ethical Practice

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Associates degree preferred; minimum high school diploma or its equivalent required. Demonstrated ability and a minimum of 3 years’ experience supporting Senior Level executives. Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis. Must be highly effective in two-way communication to include written, verbal and telephone skills. Exceptional customer service skills. Strong organizational skills with the ability to meet deadlines, work under stress and be able to multitask. Advanced computer literacy is required with proficiency in Microsoft Office products including Excel, Word and PowerPoint. Prior work experience in Telecommunications or other service provider company helpful but not required.

WHO WE ARE

For over two decades, Hotwire Communications has paved the way in fiber optic telecommunications, offering high-speed internet, cable, phone, and security services to our partners. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:

Comprehensive Healthcare/Dental/Vision Plans 401k Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts Employee Referral Bonuses Exclusive Entertainment Discounts/Perks   

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