Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
The Senior Manager, Outbound Sales position will lead, develop and manage a sales team partnering with regions to grow rental revenue on small infrequent renters by driving customer engagement via text, email, and phone.
What you'll do:
Develop Outbound Sales Supervisors to coach and develop their teams of 10+ Outbound Sales Representatives to drive revenue growth on their respective books totaling $60M+
Create a culture of sales excellence
Seek out new, innovative, and persuasive selling techniques to continually to drive improved conversions rates yielding a higher year over year growth on the ~40 to 50 representatives books of business
Recruit, train and develop qualified sales professionals
Communicate job expectations and foster a collaborative climate
Ensure employees complete required compliance training including equipment safety, sales, and negotiation training
Guide Sales Representatives and Supervisors through utilizing and leveraging the Outbound Sales Playbook to successfully grow their skills and performance
Partner with Human Resources as necessary to drive performance
Drive and implement Corporate, Region and local District sales initiatives through coaching, influencing and mentoring sales team
Partner with corporate and field sales departments to maintain an understanding of the evolving market
Provide insight and guidance on best practices and tactics that maximize returns in an outbound call environment
Perform regular forecasting and executive report- outs around key sales metrics
Provide insight into team forecasts and customer trends to predict performance to plan
Leverage sales performance for coaching and development paths for supervisors and representatives
Partner with Region and District teams to ensure field execution has been completed and customers’ needs are satisfied
Implement, sustain, research and develop quality process improvements utilizing internal technology platforms and other industry tools
Requirements:
Bachelor’s Degree in related field or equivalent combination of education and experience
Minimum 3 years of demonstrated successful sales leadership and territory optimization a must
Knowledge of and prior experience with rental equipment preferred
Effective leadership, motivation, and organization skills
Sales management skills
Computer skills (Outlook, MS Excel, Word, PowerPoint, SalesForce.com)
Excellent written/verbal communication and presentation skills
Ability to develop a strategic plan and convert into actionable results
Strong interpersonal skills with emphasis on negotiating, collaborating and conflict resolution
Ability to set goals and establish performance standards
Strong analytical skills; metrics oriented
Ability to multi-task, plan and organize time
Ability to drive on company time and adhere to all company safety policies
Office environment with 25% field travel, typically to targeted areas
Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.