Charlotte, NC, USA
35 days ago
Outbound Sales Senior Manager

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

The Senior Manager, Outbound Sales position will lead, develop and manage a sales team partnering with regions to grow rental revenue on small infrequent renters by driving customer engagement via text, email, and phone.

What you'll do:

Develop Outbound Sales Supervisors to coach and develop their teams of 10+ Outbound Sales Representatives to drive revenue growth on their respective books totaling $60M+

Create a culture of sales excellence

Seek out new, innovative, and persuasive selling techniques to continually to drive improved conversions rates yielding a higher year over year growth on the ~40 to 50 representatives books of business

Recruit, train and develop qualified sales professionals

Communicate job expectations and foster a collaborative climate

Ensure employees complete required compliance training including equipment safety, sales, and negotiation training

Guide Sales Representatives and Supervisors through utilizing and leveraging the Outbound Sales Playbook to successfully grow their skills and performance

Partner with Human Resources as necessary to drive performance

Drive and implement Corporate, Region and local District sales initiatives through coaching, influencing and mentoring sales team

Partner with corporate and field sales departments to maintain an understanding of the evolving market

Provide insight and guidance on best practices and tactics that maximize returns in an outbound call environment

Perform regular forecasting and executive report- outs around key sales metrics

Provide insight into team forecasts and customer trends to predict performance to plan

Leverage sales performance for coaching and development paths for supervisors and representatives

Partner with Region and District teams to ensure field execution has been completed and customers’ needs are satisfied

Implement, sustain, research and develop quality process improvements utilizing internal technology platforms and other industry tools

Requirements:

Bachelor’s Degree in related field or equivalent combination of education and experience

Minimum 3 years of demonstrated successful sales leadership and territory optimization a must

Knowledge of and prior experience with rental equipment preferred

Effective leadership, motivation, and organization skills

Sales management skills

Computer skills (Outlook, MS Excel, Word, PowerPoint, SalesForce.com)

Excellent written/verbal communication and presentation skills

Ability to develop a strategic plan and convert into actionable results

Strong interpersonal skills with emphasis on negotiating, collaborating and conflict resolution

Ability to set goals and establish performance standards

Strong analytical skills; metrics oriented

Ability to multi-task, plan and organize time

Ability to drive on company time and adhere to all company safety policies

Office environment with 25% field travel, typically to targeted areas

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

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