Position Summary

Provide reception to patients and guests in the Outpatient Lobby. Register patients, enter physician orders into the radiology information system, communicate patient arrivals, and provide excellent customer service by tending to patients and family while they wait for service. Receive and direct telephone calls. Receive and provide appropriate release of imaging medical records to health care providers and/or patients. Perform other clerical duties as requested by the Department Director.

Minimum Qualifications

High School Graduate or equivalent.Minimum 6 months experience in a hospital or medical office setting with customer service experience preferred.Medical terminology and or medical procedures.Office experience including multiple phone lines, computers

Essential Job Functions

Provide receptionRegister PatientsTend to Waiting PatientsProvide Release of RecordsProvide Other Clerical Duties

Knowledge, Skills and Abilities

Must possess strong interpersonal skills with a high sensitivity to the needs of others, including the ability to communicate effectively with staff, administrators, patients, families, physicians, volunteers, and other customers.Demonstrate sound judgment, patience and maintain a professional demeanor at all timesAbility to work in a busy and stressful environmentOrganizational skills and the ability to prioritizeComputer skills: MS Office Electronic medical records softwareCreativity, problem analysis and decision makingAbility to work varied shifts

WVMC is an Affirmative Action, Equal Opportunity Employer. If you have any special needs or seek accommodation to aid your participation in our hiring process, please contact us at (503) 472-6131