**Location:** Cresco, IA **Worker Type:** Regular **Work Shift:** Afternoon Shift (United States of America) Join Our Team! At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today! **Position Highlights** POSITION SUMMARY: Receives patients and visitors to Outpatient and Emergency Services. Responsible for maintaining patient flow, scheduling appointments, forwarding appropriate phone calls, registering patients, upgrading demographic and general clerical duties. Will act as cashier and perform other finance office duties. ESSENTIAL FUNCTIONS/DETAILED DUTIES: Cashier at front desk. Receives, greets and directs patients, visitors and hospital personnel arriving at the hospital and ER entrance. Will complete ER Room Registration Process by going to patient rooms to register them. Logs checks that come in the mail on a spreadsheet for finance. Work with medical records on release of information by giving patients forms to fill out and collect information at front desk for patient to pick up if needed. Scan documents for billing office. Act as back up for charge entry. Answer phones, route calls and take messages as required. Schedule appointments for follow up ER and Hospital Visits. Registers, verifies and updates patient demographics in the computer. Copies insurance cards and other required documents. Clerical duties are consistently carried out promptly, accurately, and in an organized manner. Adds additional forms to inpatient charts, prepares charts for transfer and discharge. Receives payments on accounts and records information pertinent to posting of the receipt to the client's account with 100% accuracy. Reacts in a calm, rational, immediate, reassuring manner. Is able to provide direction in emergency situations, stat requests, and orders. Can activate, perform and direct Emergency Action Codes, i.e. Fire, tornado, and disaster plans. Seeks guidance and direction as necessary for performance of duties. Willingly performs other tasks as designated by supervisor. Carries out admissions and prints ID stickers. Necessary information is relayed to the appropriate personnel. POSITION QUALIFICATIONS: Knowledge of medical billing and collection practices. At least 1 year Medical Office experience required, including patient types and insurance billing. Knowledge of Excel, email, and financial billing systems required. At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward. The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444. Additional Notices: For TTY, dial 711 Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.