Position Purpose: Join Mercy Care Atlanta as an Outreach & Enrollment Specialist and make a direct impact by assisting uninsured patients in accessing vital healthcare coverage. Your role will focus on connecting patients with Medicaid, Georgia Access, and other benefit programs, ensuring no one is left without essential care.

What You Will Do:

Identify uninsured patients and educate them on available insurance options.

Assist patients with Medicaid enrollment, Georgia Access Marketplace applications, and other benefits.

Conduct insurance benefit and eligibility verifications.

Collaborate with healthcare staff to streamline enrollment and verification processes.

Provide excellent customer service to patients of all ages, including making outbound calls for benefit renewals.

Develop partnerships within the community to promote insurance education.

Participate in outreach and community events within the metro Atlanta area.

Maintain accurate patient databases and provide timely monthly and quarterly reports.

Minimum Qualifications:

High school diploma required; Associate’s or Bachelor’s degree preferred.

Georgia Navigator License (must be obtained within 45 days of hire).

Basic Life Support (BLS) certification.

Two (2) years of experience in financial counseling or healthcare benefits assistance.

Proficiency with EPIC and GAMMIS systems preferred.

Fluent in English and Spanish.

Strong computer, communication, and interpersonal skills.

Position Highlights and Benefits: 

Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)  

Opportunity to get paid daily – through DailyPay  

Paid holidays and generous Paid Time Off (PTO) 

Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!  

Low-cost medical, dental, and vision insurance plans. Enjoy lower-cost medical services when you visit facilities within the Trinity Health network.  

Fast response interview times and job offers. 

Ministry/Facility Information:  

Mercy Care Atlanta, a Federally Qualified Health Center (FQHC) and comprised of 300 plus colleagues, is a healthcare organization that provides a range of health services to underserved and vulnerable populations in the Atlanta, Georgia area. We are dedicated to providing compassionate, high-quality care to individuals across all demographics. Rooted in the Mercy Philosophy, we prioritize respect, integrity, compassion, and excellence in all aspects of care delivery.

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.