Outreach Investigations Supervisor
City of New York
Job Description
The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person.
Our core purpose is to protect public health and serve impartial justice through forensic science and medicine. We exist to provide answers in support of families and communities during times of profound need.
The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve.
- Commitment: Dedicated to the mission at all times
- Accountability: Responsible to each other and the community
- Resilience: Adapt in the face of adversity
- Excellence: Achieve and maintain the highest quality
- Service: Innovate to meet evolving needs
Reporting directly to the Assistant Director of Outreach & City Burial Operations and with latitude for independent initiative and judgment, the Outreach Investigations Supervisor will directly oversee the staff and daily workflow in the Outreach Unit.. Typical tasks include but are not limited to the following:
- Provide daily supervision and guidance to Outreach Unit staff
- Facilitate both new hire and continuous/proficiency trainings
- Works with unit managers to help develop unit protocols and ensure staff compliance with implemented policies
- Prepare performance evaluations and annual tasks and standards
- Facilities with time and leave management and unit scheduling
- Work to resolve issues as they arise and escalate matters, as appropriate
- Attend operational meetings and collaborates with supervisors across operational departments
- Review all case information (including photos, notes and other documents) to determine and prioritize appropriate steps to complete the Outreach Due Diligence process.
- Utilize available resources to search for next of kin.
- Communicate with next of kin to make notification of death and facilitate final disposition process.
- Collaborate with external partners and make case referrals, as needed.
- Meet with family and other decedent representatives to facilitate the decedent identification and final disposition processes.
- Refer cases for public burial, as appropriate.
- Maintain proficiency in our case management system and appropriately documents all case steps taken in detail.
- Perform duties as assigned.
CRIMINALIST - 21849
Qualifications
1. A baccalaureate degree from an accredited college, with specialization in criminalistics, forensic science, chemistry, biology, physics, molecular genetics, genetics, biochemistry, molecular biology, entomology, anthropology, ecology or a closely related scientific or engineering field.
2. For Assignment to Assignment Level I - B
In addition to meeting the "Qualification Requirements For All Assignment Levels" above, to be assigned to Assignment Level I-B individuals must have at least one year of satisfactory full-time experience in criminalistics, forensic science or analytic chemistry, or a satisfactory equivalent combination of education and experience.
3. In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level II, individuals must have one of the following:
1. One year of experience gained as a Criminalist at Assignment Level I-B; or 2. One additional year of qualifying experience in criminalistics or forensic science, for a total of two years of such experience; or 3. A satisfactory combination of education and experience totaling two years of experience as described above.
4. In addition to meeting the "Qualification Requirements" for Assignment Level I-B above, to be assigned to Assignment Level III, individuals must have one of the following:
1. Two years of experience gained as a Criminalist at Assignment Level I-B and/or II; or 2. Two additional years of qualifying experience in criminalistics or forensic science, for a total of three years of such experience; or 3. A satisfactory combination of education and experience totaling three years of experience as described above.
5. For Assignment to Assignment Level IV
In addition to meeting the "Qualification Requirements" for Assignment Level I-B above, to be assigned to Assignment Level IV, individuals must have one of the following:
1. Three years of experience gained as a Criminalist at Assignment Level I-B, II, and /or III; or 2. Three additional years of experience in criminalistics or forensic science, for a total of four years of such experience; or
3. A satisfactory combination of education and experience totaling four years of experience, as described above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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