Description **Outreach** **Manager – Decarbonization Concierge Team** **Location:**  Los Angeles, CA-remote **Ready to make a difference?**   As the Outreach Manager of the Decarbonization Concierge Team, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact low-income households. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our decarbonization goals. **Why you will love working here:**   + **Quality of life:** Flexible workplace arrangements, work-life balance  + **Investment of the community:** Donation matching, volunteer opportunities  + **Investment in you:** Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  + **And many, many more** (Ask your recruiter for more details!)  **What you will be doing:**   + Team Leadership **:**  Lead, mentor, and manage a team of Decarbonization Concierges, ensuring they are motivated and equipped to meet their goals. + Project Oversight **:**  Oversee the planning, execution, and completion of decarbonization projects, ensuring they are delivered on time and within budget. + Stakeholder Collaboration **:**  Work closely with community-based organizations (CBOs), trade allies, and other stakeholders to ensure effective outreach, education, and support. + Quality Assurance **:**  Implement and monitor QA/QC processes to ensure high standards of work and compliance with regulations. + Reporting and Documentation **:**  Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness. + Customer Support **:**  Provide high-quality support to program participants, addressing their needs and concerns promptly and effectively. + Innovation and Improvement **:**  Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts. **What we need you to have (minimum qualifications): **   + Bachelor’s Degree with 2 years of experience technology sales, engineering, and/or energy efficiency (one year of professional experience may be substituted for one year of education) + 1+ year of experience in people management + Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. **What we would like you to have: **   + Proven experience in project management, preferably in energy efficiency or sustainability sectors. + Strong leadership and team management skills. + Excellent communication and interpersonal abilities. + Experience working with multiple stakeholders, including community organizations and trade allies. + Knowledge of QA/QC processes and permit inspections. + Ability to manage documentation and reporting efficiently. + Commitment to providing high-quality customer service. **Working at ICF** ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) . Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process (http://careers.icf.com/us/en/accommodations) . Read more about workplace discrimination rights , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity) **Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $87,607.00 - $148,932.00 Los Angeles, CA (CA80)