Join Crescent Hotels & Resorts as the Outside Sales Manager for The Westin Tempe, where contemporary luxury meets the vibrant energy of downtown Tempe. This dynamic 290-room hotel offers a sophisticated retreat for business travelers, vacationers, and locals alike, with an unmatched location near Arizona State University and Tempe’s bustling Mill Avenue District.

The Outside Sales Manager is responsible for generating new business opportunities for the hotel's food and beverage outlets, and event venues. This role involves proactive sales efforts, including prospecting, networking, and building relationships with local businesses, organizations, and event planners to drive revenue. The ideal candidate is a results-driven professional with strong communication and relationship-building skills.

At The Westin Tempe, guests are immersed in a modern desert aesthetic, complemented by elevated dining experiences; Terra Tempe, Cup of Joe, and Skysill, a rooftop oasis offering breathtaking views of the Tempe skyline. The hotel's vibrant atmosphere makes it a destination for both relaxation and connection, blending seamlessly with the lively local culture.

We are committed to providing you with:

Competitive base salary + commission structure Health, dental, and vision insurance 401(k) with employer match Employee discounts on hotel stays, dining, and events Professional development and growth opportunities

KEY RESPONSIBILITIES

Sales & Business Development:

Identify and secure new business opportunities for hotel restaurants, bars, catering services, and event spaces. Develop and maintain relationships with corporate clients, event planners, associations, and local businesses. Conduct outside sales calls, attend networking events, and represent the hotel in the local community. Proactively solicit group dining, private event bookings, and catering referrals through direct outreach. Develop and execute a strategic sales plan to maximize revenue and occupancy for the hotel's event and meeting spaces. Maintain a pipeline of potential clients and actively follow up to convert leads into confirmed bookings.

Marketing & Networking:

Partner with the hotel’s marketing team to develop promotional materials, special offers, and campaigns to attract new business. Attend local trade shows, networking events, and business mixers to generate leads. Utilize CRM systems to track leads, client interactions, and revenue goals.

Qualifications & Requirements:

Experience: Minimum of 2-3 years in hospitality sales, catering sales, or business development, preferably in hotels or restaurants. Education: Bachelor’s degree in Hospitality Management, Business, Marketing, or a related field (preferred but not required). Skills: Strong sales and relationship-building skills Excellent communication and presentation abilities Proficiency in CRM software and sales reporting tools Self-motivated with the ability to work independently and meet revenue goals Knowledge of local business and event markets is a plus

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.  That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.  By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. If you’re ready to be part of the sales team at one of Tempe’s most exciting destinations and thrive in a dynamic, fast-paced environment, we’d love to hear from you! You belong. We care. Shine Bright.