The Outside Sales Representative for Atlantic Plywood is responsible for strengthening customer relationships, while driving volume and profit growth using a balanced approach of new business development and existing account management. RESPONSIBILITIES: General + Assist in building their individual sales and profit plan + Become expert on market and products + Understand and be able to explain our policies and procedures + Provide product pricing and account level recommendations + Participate in required vendor training and develop appropriate product knowledge in all products sold + Effective call schedule planning and documentation in CRM + Develop specific account-based strategies to protects, grow and drive business New Business Development: + Responsible for aggressively developing a pipeline in CRM for new business + Create pull through for our direct accounts by working to educate and influence their customers + Introduce new products and complementary products to existing and new customers + Develop and carry out strategies to increase market share of our products with new and existing customers + Execute and implement company promotions and programs + Prospect and develop new business targets/opportunities Account Management: + Responsible for maintaining and protecting existing account business + Train customer sales teams on product knowledge and selling techniques, as needed + Provide merchandising support + Address and resolve customer complaints and/or claims + Set up and attend trades shows, as needed + Continue building relationships through excellent customer follow up and product resolution QUALIFICATIONS : Knowledge, Skills and Abilities: + Strong customer service skills both in person and virtually + Self-motivated and functions well independently as well as within in a team + Ability to present to groups both large and small + Microsoft Office including hosting presentation + Have strong closing skills with customers and follow up on commitments + Ability to travel throughout the assigned territory as required + Strong analytical skills, including the ability to identify and analyze key, market, customer, and competitive trends. Education: + Bachelor’s degree preferred or industry experience equivalent Experience: + 3+ years’ experience in customer facing sales within building products industry + Have direct exposure in resolving customer concerns + Experience in customer facing selling + Understanding of building installation process WORK ENVIRONMENT: + In-market 85% of the time (customer facing) + Occasional over-night travel required. + Must react to short lead customer requests, Possible evenings, or weekend for customer events