With more than $1B in revenue, Tennant Company is a globally recognized leader in the cleaning equipment industry. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. At Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected.
This business-to-business sales position is responsible for the sale of contract maintenance programs for Tennant Equipment. The position will also have responsibility for customer/operator training, Aftermarket Parts Sales, and partnering with the territory Account Manager(s). The ideal candidate will communicate effectively at all levels both internally and externally with customers. This position includes a base salary plus incentive as well as a company vehicle, cell phone, and laptop.
Responsibilities
Pursue new service contracts and aftermarket business and develop key existing accounts in an assigned territory. Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business. Conduct product training after delivery. Provide after sales support to maximize the customer experience for the life of the product. Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction with service and parts support and by responding to customer concerns or requests. Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information. Report directly into an Industrial Market Manager and provide updates on sales activities to the Industrial Director of Sales. Participate in training activities to enhance product knowledge and sales skills with the goal of advancement to other sales related positions in the future.
Required Experience and Education
Required Interpersonal and Behavioral Skills: In addition to the General Responsibilities, the following are requisite interpersonal and behavior skills of the position as well as:
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Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, age, military service, pregnancy, sexual orientation, genetic information (including family medical history), marital status, gender identity or expression, parental status, political or any other non-merit based factors protected by state or federal law or local ordinance.