Company Description

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Job Description

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

The Overnight Cleaner at Fairmont Century Plaza is responsible for ensuring the smooth overnight maintenance and cleanliness of the hotel's public areas, guest spaces, and operational facilities. This position includes performing deep-cleaning tasks, maintaining cleaning standards, and supporting the overall presentation of the property to deliver an exceptional guest experience.

What you will be doing:

Consistently offer professional, friendly and engaging serviceYou establish and maintain effective working relationships with co-workers and supervisorsYou assisting the Supervisor in completion of special requests or misc. projects               You deep clean and keep orderly all assigned public areas. Use odor controls as necessaryYou complete tasks in a timely manner with minimal supervision following a routine schedule of cleaningYou sign in and out master keys, radios/mobile electronics dailyYou are familiar with Hotel’s technology and communication platforms, and utilize to ensure hotel operation and guest satisfactionYou remove trash from public areas (Offices, Cubicles, Desks/Stands, Lobby, restrooms, patios, pool, etc.)You empty trash in all public areas and clean public restroomsYou restock public restrooms with necessary supplies for proper sanitation and standardYou stock, clean and organize all janitorial storages, ensuring they are supplied with the necessary items to quick address liquid/solid spills, trash and stocking of public restrooms.You clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shinyYou clean elevator cabins, floors, tracks and buttons; clean escalator steps, tracks, walls, railingYou vacuum carpets and walk off mats and spot carpet where neededYou clean hard to reach surfaces like high ceilings, baseboards, air vents, high shelves, high windows, chandeliers, etc.You properly sanitize F&B countertops, surfaces and touch points. Dusting, sweeping, mopping, vacuumingYou walk through F&B spaces to ensure cleanlinessYou clean and stock the Green Rooms and associated restrooms, before, during and after useYou actively assist in the safety and security of our guests and associates by reporting suspicious behavior/packages to Security or ManagementYou return and properly tag all lost and found articles in the Housekeeping OfficeYou follow all departmental policies and procedures and service standardsYou report necessary maintenance itemsYou adhere to local and externally relevant health and safety laws and policiesYou adhere to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplaceYou are familiar with all public restrooms, offices and meeting spaces within buildingYou follow all safety and sanitation policiesOther duties as assigned

What is in it for you:

Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHHourly Rate: $32.75 (Break-In Rate applicable for New Hires as per CBA)Schedule based on Seniority and Business Needs
Qualifications

Your experience and skills include:

Must be willing to work overnightAbility to follow instruction, work with others and work independentlyAbility to communicate fluently with our guestsAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionPrevious Customer Service experience an assetPrevious Cleaning or janitorial experience an assetStrong interpersonal and problem solving abilitiesIntegrity and works well when Supervisors are not presentAbility to manage own time efficientlyAbility to safely handle heavy equipment and machineryAble to work safely with a variety of cleaning suppliesAble to use basic cleaning equipmentFamiliarity with Safety Data Sheets (SDS)Highly responsible and reliableSpoken and written English
Additional Information

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements:  Must provide proof of current eligibility to be employed in the United States of America.