Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location – this property is a modern-age Southern charmer.

Job Duties and Responsibilities:

Prepares silver, room service trays, coffee etc. at start of and throughout shift, as requiredPresets trays and carts as required throughout shift.  Prepares each tray for specific order requirementsChecks all Room Service Orders for accuracy and completeness prior to departing kitchenDelivers Room Service Orders to guestroom in a timely mannerSets up and serves order in guest room, according to guest preference and Loews Hotels Standards, in a polite professional mannerObtains proper charge authorization or payment for orders deliveredCompletes all necessary paperwork accurately and legiblyPicks up soiled Room Service trays and carts from guestrooms and corridors as neededCleans and maintains Room Service area and equipmentDelivers amenities to guestroomsRemoves consumed amenity items and/or Room Service trays from guest roomsCompletes required set up / preparation at beginning of shiftInspects all equipment before and at end of shift, reports any needed repairs to LeadershipInventories supplies at beginning of shift and obtains supplies necessary to support forecasted level of businessPerforms delivery, placement and any required set up of amenities and/or equipment requested by guestCompletes assigned closing duties at end of shiftOther duties as assigned

General:

Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow employeesExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and guidelinesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards

Qualifications:

High School diploma or equivalentAt least 1 year of experience in Food & Beverage, Room Service experience preferredThorough knowledge of quality food service techniques and standardsExceptional guest service attitude and abilitiesAbility to lift and carry food service trays weighing 35+ poundsAbility to work flexible schedule to include weekends and holidays