Job Description Summary

The Security Officer is responsible for the safety and security of all our guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations.

The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters.

Job Description

Position Title: Overnight Security Officer 

Location: Sonesta Denver Downtown 

Department: Security 

Reports To: Front Office Manager 

Type: Non-Exempt (Hourly), Full Time 

Pay Range: $21.00 to $22.00 per hour 

Shift: Overnight 

Application Deadline: December 28th, 2024 

 

 

 

Job Description Summary 

 

The Security Officer is responsible for the safety and security of all our guests, employees, and visitors of the hotel. They are responsible for protection of all hotel assets, ensuring that hotel security policies and procedures in accordance with Sonesta Hotels International corporate guidelines are enforced and that the hotel is in full compliance to all local, state and federal regulations. 
 
The Security officer also performs hotel security functions, to include fire prevention, safety, investigation, and resolution of guest and employee complaints regarding safety and security matters. 

 

Job Description 

 

DUTIES AND RESPONSIBILITIES: 

Deliver on the promise of Sonesta Service in all interactions with guests and clients.  Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.  

Performs normal hotel security functions to include fire prevention and safety checks. 

Investigates thefts, accidents, and other incidents which occur on the property. 

Prevents losses of company and guest’s property due to thefts, burglary, pilferage, and other criminal activity. 

Ensures a safe and tranquil environment for guests and employees. 

Assist guests and colleagues on all security and safety related enquiries. 

Resolves guest and employee complaints or requests. 

Conduct floor patrols during tour of duty, including checking of doors, windows, and securing facilities during non-operating hours. 

Monitors the activities of personnel on the premises to detect and counter thefts and other criminal activities. 

Completes associates forms and reports related to any accidents or issues within the premises of the hotel. 

Immediately report hotel deficiencies to appropriate departments for immediate repair. 

To perform other work-related duties as assigned by Management. 

 

QUALIFICATIONS AND REQUIREMENTS: 

Regular and punctual attendance. 

Ability to adhere to the property’s grooming standards. 

Ability to stand and walk on a continuous basis, and run as warranted. 

Ability to safely operate a motor vehicle during all hours and in all weather conditions. 

Ability to understand and execute all safety and emergency procedures, (for example:  fire, crowd control, inclement weather, and bomb threats.) 

Ability to understand and operate emergency equipment, (for example fire extinguishers, wheelchairs, respirators.) 

Ability to lift, carries, and store in overhead areas approximately 50 lbs. 

Ability to lift and move, in an emergency situation, an immobilized adult. 

Ability to bend, squat, kneel, climb (including stairs and ladder), and reach. 

Ability to push and/or pull approximately 75 lbs. 

Ability to work in extreme temperature. 

Ability to utilize communication equipment (for example:  telephones, radios, and beepers.) 

Ability to communicate clearly and effectively with guests and other employees. 

Ability to interact with guests and other employees in a courteous, empathetic, and discreet manner. 

Ability to read and write effectively. 

Ability to sustain direct contact with the public; must establish high degree of customer service, (smile, eye contact, positive personal presentation, etc.), and high-volume interaction with guests and staff. 

Will be required to work mornings, evening, weekends, and holidays. 

 

Additional Job Description 

 

Pay 

$21.00 to $22.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. 

 

Application Deadline: This job posting will be closed on December 28th, 2024 

 

 

Benefits 

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: 

Medical, Dental and Vision Insurance 

Health Savings Account with Company Match 

401(k) Retirement Plan with Company Match 

Paid Vacation and Sick Days 

Sonesta Hotel Discounts 

Educational Assistance 

Paid Parental Leave 

Company Paid Life Insurance 

Company Paid Short Term and Long-Term Disability Insurance 

Various Employee Perks and Discounts 

 

Go Beyond @SonestaHotels 

WHO WE ARE 

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality. 

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed.  Doing the Right Thing and Going Beyond are our principles that guide everything we do. 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time. 

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.  

 

Additional Job Information/Anticipated

Pay Range

Pay 

$21.00 to $22.00 per hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience. 

 

Application Deadline: This job posting will be closed on December 28th, 2024

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident Insurance

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.