Sage Hospitality Group is set to hire a Overnight Full-Time Security Officer at Hotel Van Zandt in Austin, Texas. Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine’s, host pool parties, or check out one of the many pop-up events. Join us here to make a difference!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Search for, respond to, and handle any security problems, issues, concerns, and disaster emergency situations in accordance with all policies, procedures, and regulations to ensure the safety and security of the hotel's assets, guests, and employees.
Responsibilities Patrol all areas of the property including outside parking lots on a regular basis.Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.Document a concise security report on a daily log including incidents of theft, accidents and safety violations.Complete the necessary security forms to document losses of property or personal injury to guest or associate.Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.Conduct investigations of security incidents.Enforce the 'No Solicitation Policy' of the property. QualificationsEducation/Formal Training
High school education or equivalent experience.
Experience
Six months prior experience in hotel loss prevention is preferred.
Knowledge/Skills
Excellent communication skills, ability to recognize drug and alcohol abuse.Ability to communicate through a portable radio. May require a second language, however English is the primary language of the hotel.Excellent hearing required to communicate with guests, employees, managers, and radio use.Excellent vision required for emergencies and visual safety inspections.Excellent speech communication skills required to communicate with guests, employees, managers, use radio. Excellent comprehension and literacy required to complete reports and logs.Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.Bending/kneeling would be necessary in administering CPR and First Aid.Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.No driving required.Environment
Work inside 85% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.
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