WE HELP MAKE YOUR WORLD A SAFER PLACE

Securitas Northern New England is hiring a Securitas Global Facilities Operations Center Shift Supervisor

Located in Westbrook, ME. the IDEXX World Headquarters is looking to hire a full time Shift Supervisor Security Officer that will be the face of Securitas. Our ideal candidate is someone personable, energetic, compassionate and customer service oriented. 

The right candidate will be reliable, motivated, and ready to learn! Whether you are just starting your career or in retirement, Securitas is a GREAT choice!

Must have reliable transportation & flexible availability Must have valid drivers license  Growth Opportunity Available (Securitas prides itself on promoting from within!)

Schedule / Shift: Sunday thru Thursday 10PM-8AM

Pay: $22.00/hr

Job duties:

Monitoring and facilitating all inbound requests via the Facilities Operations Center inbox. Including the appropriate sorting, retaining, and appropriate escalation of all received email requests and notifications in accordance with standard operating procedure. Vetting contractors through required IDEXX EH&S safety training prior to on-site work being conducted. Facilitating all contractor and visitor arrivals via SV3 Visitor Management System and SiPass Access Control proprietary applications. Routine monitoring of the corporate access control system (SiPass) audit trail and legacy access control system (WinDSX) workstation for any potential breach of access or facilities issues. Facilitating employee requests for new/replacement, loaner, and temporary badges. Ensuring the routine completion and auditing of Securitas Vision Tours, call box checks, PIV/DIV/IBV fire suppression system chcecks, and exterior light checks, by on-duty officers at Securitas staffed IDEXX facilities. Issuing subsequent Service Now work order requests for any Facilities related issues. Maintaining the Daily Activity Report (DAR) with an accurate log of shift events and metrics. Metrics to include hourly site check-ins, officer tour time stamps, badge activations/deactivations, approving authority requests, new and replacement badge generation by site, and additional incident information. Facilitating all phone and radio security related inquiries, requests, and complaints, escalating as needed. Generating incident reports via the Omnigo/Reportexec reporting software for all security and facility related issues. Monitoring the ONYX fire panel activity and escalating alarms and notifications to IDEXX Facilities accordingly. Maintaining an accurate log of inventoried and issued keys, equipment, and lost & found items.  Responsible for the training and implementing of Securitas and IDEXX procedural changes for on-shift security officers and receptionists via Talent ED, Workday, and APEXX training systems. Maintaining and issuing an updated shift pass-down both verbally and via email notification. Assisting with all IDEXX related Hospitality and Facilities event requests as needed.

Benefits you receive for working with us:

Advancement opportunities – Securitas always strives to promote from within! Health, Dental & Vision Insurance 401k College Certificate programs Vacation pay Free Uniforms Weekly Paychecks Discounts on Cell Phone Plans  Discounts with Automobile Companies Discounts on appliances, travel, and so much more! Access to Dave Ramsey’s Smart Dollar Program

Perks from the client: 

Professional and corporate setting  Inclusion in company celebrations  Plenty of parking  Discounted rates for the onsite fitness facility  Free shift meals $500.00 retention bonus every 6 months (!!)

Requirements: 

Strong customer service skills  Must have a valid drivers license and a clean MVR  High level of professionalism  Walking/standing for long periods of time  Moderate - Strong computer skills needed  MUST have GED/HighSet or HS Diploma  At least 18 years old • Ability to complete all pre-hire requirements

Securitas USA is a proud employer of active and retired service members.

#NorthernNE

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