Overview The dispatcher is responsible for the development and execution of the Traffic Center schedule. High levels of customer service through effective communication and planning are a key function of this role. The dispatcher also works very closely with OTR Drivers, Sales, HQ, and Local Management. The working schedule will be primarily from Monday to Friday from 7:00 pm - 5:00 am. Responsibilities Answer incoming calls in a professional and pleasant manner. Perform general administrative support work such as running reports, copying, filing, faxing, scanning, etc. Coordinate the delivery of loads tendered to Common Carriers, Local Carriers and IMO. Maintain the Dispatch Tracker (Dispatch timeliness, On-Time delivery; Return timeliness, Tractors that need PM service, changes made to runs, etc.) Tender loads to drivers based on their bids and seniority. Assign loads as necessary to cover all runs on the board. Award OTR Assignment Dispatch Boards. Verify Driver DOT Hours of Service and Award Runs Daily accordingly. Maintain SOX compliance and drive organizational efficiency. Facilitate Run Right Conference Calls between traffic, warehouse, and co-packers to ensure key performance indicators are on target. Adjust delivery sequences in the Dispatch Planning System as necessary. Comply with all Frito Lay record retention guidelines. Make value-added decisions to ensure World Class Service to Sales. Resolve dispatch issues driven by order changes, ship date delays or driver availability. Coordinate Vend deliveries with customers. Maintain driver compliance documents. Onboard new drivers and schedule safety training. Evaluate driver logs and process driver payroll. Other duties and responsibilities as assigned. Compensation and Benefits: The expected compensation range for this position is between $37,000 - $58,950. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Original Posting Date : (11/11/2024) While subject to change based on business needs, PepsiCo reasonably anticipates that this job requisition will remain open for at least 5 days with an anticipated close date of no earlier than 5 days after the original posting date as listed above. Qualifications Understanding of transportation operations. Understand and communicate DOT Hours of Service (8 day/70 hour rule, 11 hour rule, 14 hour rule). Demonstrate strong computer skills in Microsoft Word, Excel and PowerPoint. Demonstrate self-motivation, independence and initiative. Strong training skills and the ability to work with deadlines, work under pressure, and be flexible. Capable of prioritizing and completing multiple tasks. Demonstrates a positive and winning attitude. Show strong attention to detail and communicate effectively with internal and external customers. Multi-task in a fast-paced environment. Able to adapt to changes and develop/implement best practices. Strong analytical skills. Excellent verbal and written skills. Strong interpersonal skills and sense of customer service. High school diploma or GED. Preferred: Payroll experience preferred Work as a back-up to payroll admin - process payroll data weekly for Team Members Provide on-site support for employee pay question and concerns Previous Kronos experience preferred Previous SAP experience preferred Associates Degree or 3-5 years of transportation experience. Able to navigate and perform work in SAP - plus. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement