**Overview** ABM is HIRING IMMEDIATELY for Oversize Baggage Attendant. Pay: $16.75 per hour **The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (Programa de beneficios de ABM). (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10142022vSp.pdf) **Position Summary Details** The Oversize Baggage Agent provides support to the Baggage Service Office and is responsible for the leadership of Baggage Service Agents by ensuring they are effectively working with customers to assist with them with delayed, damaged or pilfered baggage. **Essential Functions** + Ability to be empathetic, mindful and helpful to customers who have been separated from the belongings + Resourceful when dealing with mishandled baggage by tracing and reuniting customers with their belongings **Responsibilities** + Ability to read IATA tickets to determine flight departure times and connecting carriers + Screens all interline passengers prior to placing bags on the interline return belts + Ensures baggage tagging is correct + Direct and assist passengers with mischecked or short-checked bags + Handles misplaced/lost baggage claims and provides reports to Carriers + Evaluates customer’s need concerning airline locations + Is able to meet the Station’s attendance standards + Other duties as assigned **Qualifications** + Must be 18 years of age or older. + Must meet all requirements to receive required airport SIDA badge **Preferred Qualifications:** + Customer Service Experience + 1 yr of similar work experience A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply REQNUMBER: 99198 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.