H&R Block
JOB SUMMARY
Provides guidance to organizational leaders in resolving complex organizational and talent issues and proactively moving the business forward. Functions as a strategist responsible for analyzing situations, recommending an approach, and aligning services from other parts of the People & Culture (P&C) organization to deliver solutions as necessary.
This role serves as the primary interface for leadership, connecting P&C service delivery to the organization’s long/short term business strategies. This role will collaborate with other P&C Business Partners to translate the overarching P&C strategy into something applicable at all levels. This role will require the application of broad-based P&C expertise, experience with organizational design and effectiveness, a high level of problem-solving capability, and the ability to immediately establish trust and effective working relationships. This role will deliver work that results in significant business impact while maintaining the highest possible P&C customer experience.
Responsibilities
Travel Requirement: This role requires up to 50% travel within the Eastern Market region to support various business needs and initiatives.Research, develop and recommend comprehensive People & Culture strategies and programs to support assigned client group’s business objectives such as leadership development, performance management, succession planning, career development, etc.. Directs and monitors the implementation of key People & Culture initiatives. Ensures the consistent application and effectively communicates changes in P&C programs and policies to client groups. Develops and maintains strategic partnerships with business leader(s). Serves as trusted advisor and thought partner for client group leaders. Provides specific feedback about performance and develops coaching skills in others. Provide direct support to leadership to strengthen capabilities including 1:1 coaching, group team dynamics, new leader assimilations and general leadership training. Participates in workforce planning process. Anticipates organizational leadership needs and aids in instituting change initiatives. Helps managers with staffing analysis, restructuring design, and reorganization implementation as needed.Reinforces communication regarding P&C policy and procedures. Responds to requests for information and prepares reports, as required.Partners with the Associate Relations Center to address associate concerns and lead complex investigations. Partners with client group leaders to execute plans to improve associate engagement.