Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   Job Summary We have a great opportunity for a detailed oriented system administrator who will contribute to the on-going support and change management of our Procure to Pay (P2P) system. The P2P System Administrator will support the overall operations of the P2P team, in maintenance, training, publishing key reports/KPI, and provide end-user support. The expected pay rate is $85K/YR. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Responsible for the maintenance, configuration, and reliable operation of the P2P tool. Manage the Service Now help desk ticketing tool. Responsible for diagnosing, troubleshooting and resolving any user related issues. Train users (Requesters and Budget Holders) on the E2E (end to end) P2P process and Ivalua work flows. Create and keep updated the user profile in P2P application. Provide on-going end-user support via video calls. Lead weekly calls with all end-users to respond to system and process related questions. Upload, test, maintain and update supplier hosted catalogs. Configure, test, and deploy supplier punchouts. Lead UAT testing as needed for development of existing tool or when implanting a new software. Test and deploy supplier cxml invoices. Maintain and update data management tables, including mapping of tables (using ETLs). Create and maintain SQL queries for reports/KPIs as requested by management; weekly and monthly. Manage the P2P tool extranet by reporting issues to developers, and test resolutions in testing and production environments. Recommend and manage new enhancements on the design, test, and validate any new system configurations. Create or modity basic configurations, including back-end workflows (SQL required). Manage and lead the system upgrades by developing UAT scripts, configurations, testing, and deployment to Production. Monitor and troubleshoot interface errors with SAP. Collaborate with Finance, Procurement, and Fleet that the P2P application supports all business processes in the areas of Requisitions, Purchase orders, Receipts, and Invoices. Support Accounting team in the monthly accruals by extracting reports and removing any false accruals. Create/maintain standard operating procedures to assure all processes are properly documented and updated Work with P2P Managers to ensure improvement gains are sustained. Your profile Preferably at least 3-5 years experience in related field. Bachelor Degree in Computer Science or other relevant field is desirable; Efficient in SQL report writing Proficiency in English; Competent in Microsoft Office Package with skilled user of Microsoft Excel, Microsoft Office 365 Good Data Processing skills; Excellent attention to detail & analytical skills; Good stakeholder/relationship management skills; Ability to work collaboratively with other departments; Good problem-solving skills; Excellent time management skills; Able to remain calm under pressure and support colleagues; Positive attitude What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!