London, United Kingdom
7 days ago
PA Support Worker

Join us as a Personal Assistant. The purpose of this role is to deliver specialized support tailored to the needs of a blind team leader and to ensure smooth team administration and coordination of accessibility projects, communications and training to promote an inclusive digital environment.

To be successful as a Personal Assistant you should have experience with:

Proven experience as a Personal Assistant or Support Worker, preferably within a digital-focused environment.Excellent communication skills.Strong organizational and time-management skills with the ability to multitask and prioritize effectively.Proficiency in using office software and digital tools.Empathy, patience, and a strong commitment to supporting individuals with disabilities.

Some other highly valued skills may include.

Self-starter, able to work on own initiative or within a team to drive results.Good at building relationships quickly.Familiarity with assistive technologies and digital accessibility tools.Proactive and solution-oriented mindset with a keen eye for detail.Relevant certifications or training in disability support or accessibility.Supporting Accessibility Projects: Assisting in the planning, execution, and monitoring of accessibility initiatives, ensuring compliance with relevant standards and best practices.Disability support – supporting blind team leader with sighted support, including formatting reports, note-taking, converting information into accessible formats and assisting with navigating digital tools.Creation and maintenance of team guides, progress reporting and knowledge bases.Raising / reconciling purchase orders.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This will be a Secondment or a Fixed Term Contract position based in London.

Purpose of the role

To provide administrative and organisational support to executives, managers, or teams. To manage schedules, acting as a trusted point of contact, ensuring seamless coordination, efficient task management, and a professional presence for their assigned individuals or teams. 

Accountabilities

Management of executive, managers or team calendars and overseeing timely responses to meeting invitations and requests.Planning and arranging travel itineraries, including flights, accommodation and ground transportation, ensuring timely and efficient travel for the executive or team.Proactively anticipating the needs of the executive or team, prioritising tasks, and ensuring timely completion.Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.

Analyst Expectations

Will have an impact on the work of related teams within the area.Partner with other functions and business areas.Takes responsibility for end results of a team’s operational processing and activities.Escalate breaches of policies / procedure appropriately.Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.Advise and influence decision making within own area of expertise.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.Make evaluative judgements based on the analysis of factual information, paying attention to detail.Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.Guide and persuade team members and communicate complex / sensitive information.Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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