Job Overview:

Under the direction of the PACE of Cincinnati Medical Director and leadership team, the QI Coordinator oversees the PACE of Cincinnati Quality Improvement (QI) Program. Oversight responsibilities include annual review and update of the Quality Improvement plan, development and implementation of program-wide and center-specific quality indicators, data management, program staff education and training around quality improvement, preparation of quality reports, and coordination of program-wide process improvement efforts arising from monitoring activities. The QI Coordinator is also responsible for overseeing and coordinating QI activities with the IDT and leadership team and maintaining federal and state regulatory compliance at all times. 

Job Requirements:

Relevant Bachelor’s degree, such as Health Care Administration or Bachelor’s in Science.
Master's degree desirable.
Minimum two years experience working in healthcare quality improvement. Clinical background preferred.
CPHQ certification preferred.

Job Responsibilities:



Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continous Learning - Occasionally
Hearing: Conversation - Frequently
Interpersonal Communication - Frequently
Kneeling - Rarely
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Reading - Consistently
Sitting - Frequently
Standing - Occasionally
Stooping - Rarely
Thinking/Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Consistently
Walking - Occasionally

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community