**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** Conduct business and data analysis in support of a business; The Business Analyst (BA) will participate in helping to develop, implement and operate Business Operations in order to consolidate, streamline and align disparate processes. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results. Focuses on Individual/Team Objectives and Developing Professional Effectiveness. Skills: Environment: Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills. Communication/Negotiation: Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required. Problem Solving: Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve. Contribution/Leadership: Works on professional projects;work is often reviewed for developmental purposes. Understand the standard mission of the professional group and vision in own area of competence. Impact on Business/Scope: Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses. **Required technical and professional expertise** Conduct business and data analysis in support of a business; The Business Analyst (BA) will participate in helping to develop, implement and operate Business Operations in order to consolidate, streamline and align disparate processes. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results. Focuses on Individual/Team Objectives and Developing Professional Effectiveness. Skills: Environment: Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills. Communication/Negotiation: Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required. Problem Solving: Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve. Contribution/Leadership: Works on professional projects;work is often reviewed for developmental purposes. Understand the standard mission of the professional group and vision in own area of competence. Impact on Business/Scope: Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses. **Preferred technical and professional experience** Assist clients in selection, implementation, and support of packages Leverages business knowledge to drive solutions for clients and their management Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner Drive to overcome the most challenging or difficult obstacles and look for ways to improve results.