Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our distinctive Signature Healthcare team approach is the way healthcare should be: medical professionals across many locations communicating and collaborating, taking advantage of technologies and resources to make a difference in the lives and health of our patients. 

Position Summary: 

Provides advanced technical and non-technical support in the care and treatment of patients in the Emergency Department, under the direction of the Nurse Manger, Registered Nurse and/or physician staff. 

 

Location: 680 Centre Street, Brockton, MA 

Department: Emergency Department  

This is a full-time 40 hour/ week position. Every other weekend/holiday 

 

Responsibilities: 

Understands the customer's needs and provide correct information and the ability to resolve problems requiring logical thinking and follow through.  Functions calmly and logically under tense and difficult situations.  Works with frequent interruptions and responds appropriately to unexpected situations.  Accepts constructive feedback and initiates appropriate actions to correct situations.  Manages difficult patients with high regard for staff and patient safety.  Deals with a variety of unique situations where only limited standardization may exist.  Interprets a variety of instructions furnished in written, oral, diagram, or schedule form.  Uses appropriate judgment in communications and actions with patients, physicians, coworkers and, outside agencies.  Demonstrates well-developed interpersonal skills to work in a fast paced environment involving interaction with associates, clients and patients.  Provide patients with emergency care by utilizing appropriate techniques and equipment  Document patient information, condition, and treatment  Maintain patient confidentiality and perform all care with respect for patient rights  Transport patients in accordance with outlined policies and procedures  Maintain a safe, clean, and well-stocked environment for patients  Provide basic life support as delegated 

 

BASIC KNOWLEDGE/SKILLS/APTITUDE/EXPERIENCE: 

Ability to bend, pull, push, and lift up to 50 pounds  Ability to follow oral and written instructions  Demonstrated ability to implement clinical care in accordance with outlined policies and procedures  Ability to exercise sound judgment while working in a stressful environment  Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.   Commits to recognize and respect cultural diversity for all customers (internal and external).  Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.  Performs other duties as assigned 

 

Education/Experience/Licenses/Technical/Other: 

Education: High school diploma or general education degree (GED) required  Experience (Type & Length): 1 year of experience in an emergency care setting preferred  Certification/Licensure:  Current Paramedic certification/license in the state of Massachusetts. Current ACLS and BLS certification  Software/Hardware:  Other: