Do you have a passion for providing great customer service? MGM Grand is looking for Parking Ambassadors to assist the guests with all Valet related questions, provide a positive candidate experience, and ensure that the Valet booth is running smoothly. (No Driving required). Apply now and become one of the stars behind The SHOW. At MGM Resorts International we have one exciting mission: To entertain the human race.

THE JOB:

As a Parking Ambassador at MGM Grand, you'll create a memorable first impression for our guests with your warm smile and exceptional service. By anticipating their needs and delivering swift and efficient assistance, you'll set the tone for an unparalleled resort experience. No driving will be required for this role.

STARTING RATE: $14.50 per hour

THE DAY-TO-DAY:

Warmly greet all arriving guests at the parking entrance, providing courteous, efficient, and enthusiastic service despite varying weather conditions.

Manage the fast-paced environment by strictly adhering to protocols and using sound judgment to regulate vehicle movement, minimizing traffic congestion and delays.

Act as a knowledgeable ambassador for the property, well-versed in all hotel services, features, and local attractions, enabling accurate responses to guest inquiries.

Address guest concerns promptly within the scope of authority; escalate unresolved issues to the supervisor on duty for further assistance.

Vigilantly report all suspected thefts or missing items to the supervisor and/or hotel security for immediate investigation and resolution.

Perform other job-related duties as requested.

MINIMUM REQUIREMENTS:

Work varied shifts, to include weekends and holidays.

High School Diploma, GED, or equivalent experience.

Six (6) months of guest service experience.

THE IDEAL CANDIDATE:

Collaborative team player.

Comfortable working outside in hot or cold climates.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room.

Free parking on and off shift.

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!