Job Summary

This position is responsible for performing various duties in the enforcement of parking regulations handling all specific assignments, problems and related tasks. The work requires contacts within the Police Department and other City departments, outside agencies and the general public both supplying and seeking information related to the work and acting as a good will ambassador for the City. The work is subject to general instructions and established routines with supervision of progress and review of results; and, is supportive of parking functions and ordinances.

Essential Job Functions

Patrols area of responsibility in the most effective and efficient manner possible throughout shift.Issues parking citations legibly and accurately using either a hand held computerized ticket printer or by hand written ticket.Assists citizens and others by providing information about parking ordinances and regulations, fines, the proximity of legal parking areas, and other information as required and/or requested.Assists citizens and others by being welcoming, accessible and ready to provide direction, help and general information about the City.Reports missing, confusing, defaced or deteriorated signs, meter problems, etc. and any other unusual situation as may be appropriate.Reports unusual parking problems and requests for police assistance.Prepares routine reports on activities and other reports as required.Collects monies from meters.Presents information at court hearings as required.Perform basic meter repairs and maintenance as required.Assist disabled motorist with lock-outs and tow request.Performs other duties as required.

Qualifications

Education and Experience:
High school degree; and months (6) months of progressively responsible security work; or any equivalent combination of education and experience.
Special Qualifications:
Safety, First Aid and CPR preferred; possession of valid driver's license.

Knowledge, Skills, and Abilities

Knowledge of Rockville City streets, landmarks, governmental structures, businesses, etc.Knowledge of safety, first aid, CPR, etc.Knowledge of laws, codes and ordinances relating to parking.Skill in dealing with the public in a friendly, helpful manner as well as firmly but with tact and courtesy depending on the circumstances of the interaction.Skill to be able to use a computerized hand held ticket printer.Ability to learn laws and ordinances regarding parking and traffic court procedures.Ability to understand and follow oral and written instructions.Ability to react quickly and calmly in emergency situations.Ability to prepare simple reports and records.Ability to use a portable ticket printer as well as issue hand printed tickets.