Company

Cox Communications, Inc.

Job Family Group

Sales

Job Profile

Solutions Specialist Mobile - CCI

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Variable

Compensation

Hourly pay rate is $16.39 - $24.57/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $8,826.00.

Job Description

Ever stepped into a retail store and had a phenomenal customer service experience?  Felt great, didn’t it?  How would you like to be responsible for creating those experiences with the potential of earning in excess of $61,000 per year (which could be earned by the top 20% performing associates)? Well, we can help make that happen.

Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.  So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be.  Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products,

and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays.  You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You’ll Do

Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needsMeet or exceed targets regarding customer experience, sales and retention.Assist with the opening/closing of one of our store retail environments.Properly handle cashEngage in workshops, special events, and product demosSupport your fellow sales agents when neededContinuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classesMay be required to work in other locations in the same geographical area.

Qualifications:

Minimum:

HS diploma/GED or up to 2 years of relevant work experienceAbility to meet established sales, retention, and customer experience targetsStrong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisionsAbility to build relationships and adapt to a diverse customer baseAbility to multi-task and prioritize in a service-oriented, fast-paced team environmentAbility to be mobile within the store for long periods of time to greet customers and demonstrate products and servicesComputer literacy with an aptitude for learning communication products, services, and accessoriesWillingness to work a flexible schedule which includes weekends, evenings, and holidaysAbility to lift 25-50 pounds to help manage stock room inventory

Preferred:

Some college with a focus in sales, business and/or managementOne year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc)Experience selling Wireless/Mobile productsFluency in Spanish, both written and spoken

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.