UPMC Presbyterian is offering an exciting opportunity for a Part-Time Capacity Management Coordinator in the Administrator on Duty department. This position involves rotating shifts, including weekends, holidays, and evening hours.

As a Capacity Management Coordinator, you will provide both clerical and technical support to the capacity management team, ensuring the safe and efficient movement of patients through the facility.

In this role, you will work closely with the Administrator on Duty, with patient interactions primarily conducted by phone. This is a fantastic opportunity to grow and advance in your professional career!

Responsibilities:

Maintain customer confidence and protects the organization by keeping all information confidential. Provide technical support for pre-admit issues and training/development of bed board. Assist with appropriate flow of admissions. Serve as a role model of excellent customer service by responding with courtesy and respect to the needs of all those he/she interacts with daily, and incorporating language that reflects the efforts to place all patients. Assists in researching and drafting of routine reports. Partner with AOD and monitor assign to occupy times of patients from ED, outlying facilities, physician offices, clinics and home to ensure that the goals of an efficient and seamless entry into the facility occurs. Under direct supervision, provides general administrative support to the department. Act as a liaison between with Med Call to ensure timely transfer of patients. Provides general clerical functions and maintains varied office files, logs, and records. Partner with capacity management team to coach/teach unit staff in use of bed board. Answers, screens and routes incoming calls and messages. Coordinate with registration when any changes or updates are necessary. Demonstrates ability to operate and efficiently utilize all systems and office equipment. Support UPMC core values and guiding principles of Your Care. Our Commitment. Abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions. Make effective decisions within the scope of delegated authority. Ensure all fields are updated and pertinent in Pre-Admit Tracking and Medipac. Utilize time management and organizational skills to identify, prioritize, reach goals and objectives of department with ease in an ever- changing environment. Adjust cancelled admissions by verifying changes with admitting, notifying the ANC/unit, and enters changes or cancellations into the Pre-Admit Tracking screen. Assist with patient placement and associated notifications. Participate in department and hospital activities to ensure a seamless environment for positive customer outcomes. This would include participation in interdepartmental activities, gaining necessary knowledge and skill to improve outcomes, and quality improvement initiatives to optimize hospital operations.