Position Summary: The Communication Specialist is the primary communication link between community members and officers providing assistance. The dispatcher answers calls for assistance, prioritizes these calls, obtains and records pertinent information, assigns personnel to respond, coordinates the response of police, fire, and emergency medical services personnel, and assists responding personnel with support information. The dispatcher is responsible for all telephone and personal requests for service, operation of all alarm and security systems, operation of internal and external data systems including computer aided dispatching and the Law Enforcement Automated Data Systems, and coordination of all radio traffic. Must pass Public Safety background check and polygraph examination prior to hiring date. Must pass Ohio Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment. Minimum Qualifications:

High school graduate or equivalency.
Must be 18 years of age.
Must be physically able to perform the duties of the position such as manual dexterity, flexibility, lifting, carrying, pushing, pulling, reaching and standing.
Must have visual acuity and normal color perception to accurately interpret signals and information from multiple computer screens.
Must type with accuracy using a computer keyboard at a rate sufficient to support department police operations.
Must demonstrate strong ability to communicate clearly in written English.
Must demonstrate ability to accurately and rapidly handle multiple skills simultaneously.

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

Previous Public safety dispatching experience.
The dispatcher must have strong interpersonal communication skills as he or she is often the critical link for Public Safety operations. Demonstrate strong ability to communicate clearly in spoken English.
Strong data entry or other high volume computer keying experience

Special Instructions to Applicants:

A federal court on December 7, 2021, issued a ruling that suspends the COVID-19 vaccine requirement that applies to federal contractors nationwide. With this development, the University will pause any enforcement action against employees who have not complied with the requirement to be fully vaccinated by Dec. 8, 2021 or to have requested an exemption to maintain their employment status.

The University will continue to monitor the state of the pandemic on campus and in the community as well as developments in federal and state requirements, and also will continue to regularly consult with public health officials and our medical panel. As has been the case throughout the pandemic, our protocols and requirements are subject to change depending on conditions on campus or in our community, and government requirements.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of race, color, national origin, religion, sex, sexual orientation or gender identity.