Job Summary Versión en español disponible a pedido. The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific). Responsibilities QUALIFICATIONS: + High School diploma or equivalent and/or experience in a hotel or a related field preferred. + Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving). + Must be able to convey information and ideas clearly. + Must be able to evaluate and select among alternative courses of action quickly and accurately. + Must work well in stressful high pressure situations. + Must maintain composure and objectivity under pressure. RESPONSIBILITIES: + Approach all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. + Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). + Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. + Clean/Buff floors daily according to hotel standards. + Shampoo carpets in the public areas according to hotel standards. + Shampoo furniture as needed according to hotel standards. + Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift + Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner. + Practice safe work habits to ensure safety to guests fellow associates and self. + Handle items for 'Lost and Found' according to Aimbridge Hospitality standards. + At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office. + Complete daily assignment check list and submit to supervisor at the end of the day + Be familiar with Aimbridge Hospitality policies and house rules. + Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates. + Put all equipment away properly after usage according to Aimbridge Hospitality standards. + Have knowledge of and assist in all emergency procedures during the overnight shift. + Clean and dust floors daily according to Aimbridge Hospitality standards. + Maintain hotel equipment in proper working order. + Maintain storage of hotel equipment in proper area. + Clean guestrooms as needed. + Complete special projects as assigned by the Housekeeping Manager. + Attend meetings as required by management. + Perform any other duties as requested by management. +